Our Privacy Policy
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Talking Pulse Limited holds information to ensure our services can be delivered effectively. We are committed to ensuring your privacy is protected in accordance with applicable laws. We take privacy and your rights as an individual very seriously.
This policy provides visitors, subscribers, members, and partners with relevant information regarding the collection, use, and protection of your personal data. It explains how we collect personal information, when we collect it, and why we collect it.
Talking Pulse and Digital Healthcare Leaders is a global digital healthcare platform that includes online resources, leadership programs, digital events, training, membership communities, and industry insights. Our content focuses on topics such as healthcare innovation, personal branding, technology, digital transformation, regulation, patient experience, data protection, and leadership. It is aimed at healthcare professionals, innovators, and decision-makers across the healthcare ecosystem.
Talking Pulse is the data controller. We are based in London, United Kingdom and can be contacted via email at [email protected]. As the data controller, we are responsible for ensuring your rights as an individual are respected and upheld. If you have any queries, please do not hesitate to contact us.
Membership and Event Data
When you apply to join Digital Healthcare Leaders as a member, or when you register for one of our events, you may be required to provide additional details, including:
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Contact information
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Job title and professional role
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Email address
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Physical address
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Organization/Company information
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Payment information (where applicable)
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Membership or event attendance history
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Communication preferences
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Professional networking details (e.g., LinkedIn URL)
The basis for processing this data is that it is necessary for our legitimate interests in running and promoting our membership programs, leadership initiatives, and events.
Membership and event data may be managed via third-party platforms. Data is secured using AES-256 encryption for data at rest and in transit. Payment information is not stored by Digital Healthcare Leaders and is securely transmitted to our PCI DSS–certified payment processors.
Data Security and Storage
The information provided is stored in secure environments with controlled access, encrypted storage, and daily back-ups. Systems are regularly updated and monitored against potential threats.
Personal data is only accessible to the internal Digital Healthcare Leaders team and is only accessed for legitimate business purposes. Data is not transferred outside of the EEA (or equivalent jurisdiction) unless adequate safeguards are in place.
Data Retention
Personal data is retained only for as long as necessary to provide our services or to comply with legal requirements. Once no longer required, the data is securely deleted or anonymized.
Your Rights
It is important that you understand your rights under data protection law. These include:
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Right to Erasure: You may request that Talking Pulse erases your personal data. Requests will be processed promptly. To prevent accidental re-entry, we may retain your name and email in a suppression file.
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Right to Rectification: If the personal data we hold about you is inaccurate, you can request correction.
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Right to Access: You may submit a Subject Access Request at any time. We will respond within one month.
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Right to Restrict or Object: You may request limitations on how we process your data.
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Right to Withdraw Consent: If processing is based on consent, you may withdraw it at any time.
Requests will be handled in line with legal obligations. No fees are charged unless a request is “manifestly unfounded or excessive.”
Complaints
If you feel that your rights are not being respected, please contact us directly at [email protected].If you remain unsatisfied, you may make a complaint to the appropriate data protection authority in your jurisdiction (for example, the ICO in the UK: ico.org.uk).
Review of Policy
The terms of this privacy policy are reviewed every 12 months, or sooner if required to reflect updates in data practices or technology.
Last updated:Â September 2025